Accessibility

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Accessibility for Ontarians with Disabilities (AODA)

PLASP Child Care Services is committed to developing policies, practices, and procedures that provide accessible quality services to its clients and their children. Services will be provided to clients with disabilities in a manner that promotes and respects dignity, independence, integration, and equal opportunity.

In compliance with the Accessibility Standards for Customer Service, Ontario Regulations 429/07, created under the Accessibility for Ontarians with Disabilities Act, 2005, PLASP Child Care Services is committed to providing services in a way that is accessible to all customers.

The policies and procedures will apply to all services that are delivered by PLASP Child Care Services including services delivered in person, by telephone, electronically, visually, orally, or by written materials.

To contact a representative at the PLASP head office you can:

  • call us at 905-890-1711
  • send us an email at childcare@plasp.com
  • complete the Accessibility Feedback form below
  • visit us at 60 Courtneypark Drive West, Unit 5, Mississauga, ON L5W 0B3
     

Core Principles

PLASP Child Care Services will endeavour to ensure that the policy and procedures are consistent with the core values of the organization.

PLASP Child Care Services provides services to children and their families including many children with disabilities. Every reasonable effort will be made to ensure the service will be provided in a manner that respects the dignity and independence of persons with disabilities.

The provision of services to clients with disabilities will be integrated unless an alternative measure is necessary, whether temporarily or permanently, to enable clients with a disability to participate in the services offered by PLASP Child Care Services.

To view the complete version of this policy, please download the file below. The policy is a PDF file. You will need a PDF reader in order to view or print it. Download a free PDF reader here.

PLASP Policies View All
AODA Information and Communication Standards Policy
click button to download AODA Information and Communication Standards Policy Download 
AODA Employment Standard
click button to download AODA Employment Standard Download 
PLASP Accessible Customer Service Policy
click button to download PLASP Accessible Customer Service Policy Download 
Road Map to Accessibility
click button to download Road Map to Accessibility Download 
Feedback form for Accessibility Services
click button to download Feedback form for Accessibility Services Download 
PLASP Access and Equity Policy
click button to download PLASP Access and Equity Policy Download 
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