Infant, Toddler and Preschool Programs (6 weeks - 5 years)

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Frequently Asked Questions - Early Learning

Click below for frequently asked questions and answers about our Early Learning and Child Care Centre programs.

You must complete all the fields required in the registration process. Learn more about what information is required.  

Your registration will not be confirmed until you have two emergency contacts who would be available in case of an emergency. The two emergency contacts must have different telephone numbers, and be aware of this responsibility.

Until you get a family doctor, write in the phone number and address of a walk-in medical clinic that you would use. You must also include the name of a doctor who works at that clinic, preferably one your child has seen on a regular basis.

PLASP offers a discount to families who have three or more children enrolled in any PLASP centres and programs. A 50% discount will be applied to the child(ren) with the lowest-priced fees. 

PLASP Child Care Services accepts funding from Children’s Services for the Region of Peel and the City of Toronto. Families who need financial assistance can apply to the Region of Peel or the City of Toronto. Please contact them at your earliest opportunity to begin the process to receive a subsidy.

If you live in Toronto, please call our Parent Services hotline at 647-484-4372 (long distance: 1-888-739-4102) BEFORE you begin the online registration process.

Important Phone Numbers

PLASP follows Canada's Food Guide and serves meals and snacks developed by a nutritionist. Children receive a nutritious breakfast and an afternoon snack. Weekly menus are posted on the parent bulletin board in each centre.

Weather permitting, children in the PLASP programs go outside on a daily basis. On good weather days, children may remain outdoors for longer periods of time.

Staff are trained to the highest standards in working with young children and must hold a valid First Aid Certificate. Staff are Registered Early Childhood Educators (RECE) and are registered with the College of Early Childhood Educators; PLASP offers continuous training for all staff.

A refund of 50% of bi-weekly fees is given, upon written request, for 10 or more consecutive program days missed due to hospitalization or illness. A doctor's note is required.

All program requests are done online. To register for a PLASP program, you must first create a PLASP account.

Adding or cancelling programs  must be done by logging into your PLASP account. Please note that cancellation requests must be submitted one week (5 business days) prior to the next scheduled pre-authorized payment day.

For more information, please watch our instructional videos for adding or cancelling programs.

Yes - it is not uncommon for another individual to pay for child care fees. Fees can be paid by another person, as long as current payment procedures are followed.

Yes. Simply log into your PLASP profile. Under the "My Profile" menu, select "Children," then click on the "Add unborn child" button. Fill in the required information and save.

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6 weeks to 5 years
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