Frequently Asked Questions for Volunteers - PLASP

Frequently Asked Questions for Volunteers

Two PLASP volunteers

Our volunteers are reliable and take pride in their work. If you have questions about what is involved in being a PLASP volunteer, you will find your answers here.

If you have any questions that are not answered below, please submit your question to

Frequently Asked Questions for Volunteers

Click on the following Frequently Asked Question to view the response.

You must:

  • Complete a Vulnerable Sector Check (Level 3) – Brampton and Mississauga, Vulnerable Sector Screening (VSS) – Toronto, if you are over the age of 18 years
  • Complete an Immunization Form, if you are over the age of 18 years
  • Complete an orientation
  • Be willing to complete additional training

Note: if you were a child in a PLASP program, you must take a minimum of one year off before returning to the program as a volunteer.


To volunteer with the children, you can select a program location near to your home or school.

PLEASE NOTE: Space is limited and volunteer opportunities fill up quickly.  Please call the Volunteer Department to find a convenient PLASP location.

To gain office experience you many choose to volunteer at the PLASP Head Office.


PLASP office volunteers typically get involved with administrative projects in various departments at the office, e.g. Accounting, Information Technology, Human Resources, Volunteer Services, Marketing  & Communications, etc.


PLASP volunteers are individuals, 13 years of age or older, who:
• work well with others
• are flexible and willing to learn
• are caring and energetic

Inform the Program Director if you know in advance that you are unable to attend.

You must call the ABSENTEE LINE, by dialing 289-777-0321 and enter the program extension number (four digit #) to report your absence. Please do not call the school.

 Program plans will be made with you in mind, so please keep us informed.


Program Volunteers:

  • Like and respect children
  • Talk with and listen to the children
  • Help the staff organize activities and special events
  • Lead activities outside and in the gym
  • Lead indoor games, e.g., cards, board games, etc.
  • Help the children with crafts
  • Read to the children
  • Contribute to creating a safe work environment
  • Assist with set-up and clean-up, e.g., snack time, craft activities, etc.



Your supervisor will be your first contact. If you prefer to speak with someone else, please contact the Volunteer Department. We encourage you to ask questions and address your concerns, as we want you to enjoy your volunteer experience.

No. On statutory holidays, P.A. Days and school closures due to weather- PLASP programs do not operate. Please visit for the latest information and any recent updates.


Volunteers are required to politely refuse babysitting jobs from PLASP families.

In the orientation, you will receive training on policies regarding how to socialize and communicate with PLASP children and families outside of the program.


PLASP will provide you with documentation confirming the number of hours you have volunteered.  In fact, you will receive a PLASP login (including username and password) so that you can view your profile, including your hours. Please visit at any time to gain access to your hours.


If you have a special skill or hobby we would encourage you to share it with the children. Volunteers have played guitar, the piano, taught the children how to draw, how to dance, etc.

No, volunteers are never left alone with a child or group of children. They are always supervised by a PLASP employee.

The Program Director will typically be your on-the-job supervisor.  The Assistant Director and/or Supervisor may also be your on-the-job supervisor.

After three months, your Program Director will review your skills, strengths and areas where you might want or need to improve.  During the review, you and your Program Director will complete an Appraisal Form and you will discuss it together.


The Volunteer Department:
•    receives feedback from the Program Director after your first few visits
•    receives Appraisal and Self-Appraisal forms after 3 months
•    receives survey responses from volunteers and staff annually


A volunteer orientation explains what you can expect of your volunteer experience at PLASP and what PLASP expects of you as a volunteer.


No, volunteers will receive an orientation, games workshop and on-the-job training.

Yes, you can change the day of the week that you originally selected to volunteer.  Please discuss any changes to your schedule with the staff in your program and call the PLASP Head Office to notify the Volunteer Department.

It will take a few visits to become comfortable.  When you begin to relax and enjoy your experience, your success will truly begin.   Remember to relax and just have fun . . . you are not expected to know all the answers.

On P.A. Days PLASP provides special trips for children, e.g., going to a movie and bowling. If you would like to participate, speak with the Program Director two weeks in advance as space is limited. If you are a student, you may not miss school in order to participate on a P.A. Day.


When it comes time for you to leave, please remember to give us notice and arrange to say goodbye to the children as they will miss you. Talk about the good times you have shared as it allow closure for you and the children.


Volunteers typically volunteer once a week between 3:30 pm and 6:00 pm in a PLASP After School Program.  We ask that you volunteer on the same day each week as this provides consistency for the children, the parents and the staff.

PLASP office volunteers develop their own weekly schedule


If you are a secondary school student you are required to volunteer for the school year (or the remainder of the school year). Volunteers are welcome and encouraged to return to volunteer with us year after year!  If, you are planning on coming back to volunteer with us, please contact us by the first week of August.


For inquires about volunteering, please contact us at


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